Privacy Policy
Last updated: September 3, 2026
This Privacy Policy explains how Performax GmbH (“we,” “us,” or “our”) collects, processes, stores, and protects personal data when you visit our website, use our contact form, communicate with us, or otherwise interact with our services.
We take the protection of your personal data seriously and process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable German and European data protection laws.
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Controller
The controller responsible for data processing on this website is:
PerformaX GmbH
Oberscheibenrain 8
78166 Donaueschingen
Germany
Represented by:
Managing Director: Waldemar Maier
Contact:
Phone: +49 176 401 031 61
Email: info@performax-gmbh.de
Commercial Register:
Register Court: Amtsgericht Freiburg
Commercial Register Number: HRB 73314
VAT Identification Number:
DE454833411
If you have questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details above.
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Summary of key points
What personal information do we process?
We may process personal information that you voluntarily provide to us, particularly when you contact us through our contact form, by email, telephone, or WhatsApp.
This may include your name, company name, telephone or WhatsApp number, email address, message content, project information, and other information you voluntarily provide.
Do we collect information automatically?
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser and device information, operating system, date and time of access, referring URL, pages visited, and technical log information.
Do we use cookies and tracking technologies?
Our website may use technically necessary cookies as well as optional analytics and marketing technologies. Optional technologies are only activated where legally permitted and, where required, after you have provided your consent.
Which third-party services may be used?
Depending on the final technical configuration, our website may use services including:
- Google Analytics
- Meta Pixel
- Google Maps
- Google Fonts
- Google reCAPTCHA
- Website hosting and technical service providers
Why do we process your information?
We may process personal information to:
- Operate and provide our website
- Respond to inquiries
- Communicate with customers and business partners
- Process project and engineering inquiries
- Initiate and perform contractual relationships
- Maintain website and IT security
- Analyse website usage
- Improve our website and services
- Measure marketing effectiveness where permitted
- Prevent misuse and fraud
- Comply with legal obligations
Do we sell personal information?
No. We do not sell your personal information.
What are your rights?
Under the GDPR, you may have rights including access, rectification, erasure, restriction of processing, data portability, objection to processing, and withdrawal of consent.
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Table of contents
- What Information Do We Collect?
- Contact Form and Business Inquiries
- Communication by Email, Telephone and WhatsApp
- How Do We Process Your Information?
- What Legal Bases Do We Rely On?
- Server Log Files and Website Hosting
- Cookies and Similar Technologies
- Consent Management
- Google Analytics
- Meta Pixel
- Google Maps
- Google Fonts
- Google reCAPTCHA
- When and With Whom Do We Share Personal Information?
- International Data Transfers
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Right to Object
- Right to Lodge a Complaint
- Do-Not-Track Features
- Updates to This Privacy Policy
- How Can You Contact Us?
- How Can You Request Access, Correction or Deletion?
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1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
We collect personal information that you voluntarily provide when you contact us, submit a business inquiry, request information about our services, discuss a potential project, or otherwise communicate with us.
Depending on how you interact with us, this information may include:
Name
Company name
Email address
Telephone number
WhatsApp number
Message content
Project information
Business or professional information
Communication preferences
Other information voluntarily provided by you
Please ensure that personal information you provide to us is accurate and up to date.
Information automatically collected
When you access our website, certain technical information may automatically be transmitted by your browser or device.
This may include:
IP address
Browser type and version
Operating system
Device information
Date and time of access
Requested pages
Referring URL
Host name
Language preferences
Technical log and diagnostic information
This information may be processed to ensure the secure, stable, and technically correct operation of our website.
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2. CONTACT FORM AND BUSINESS INQUIRIES
Our website provides a contact form that allows visitors to submit business, project, and engineering inquiries.
The contact form may request:
Name
Company
Phone / WhatsApp
Message
When you submit the contact form, the information you provide will be processed for the purpose of receiving, reviewing, and responding to your inquiry.
If your inquiry concerns the initiation or performance of a contractual relationship, processing is based on Art. 6(1)(b) GDPR.
For other business inquiries, processing may be based on our legitimate interest in responding to inquiries and maintaining business communications pursuant to Art. 6(1)(f) GDPR.
Where processing is based on your consent, the legal basis is Art. 6(1)(a) GDPR.
Information submitted through the contact form will not be used for unrelated purposes without an appropriate legal basis.
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3. COMMUNICATION BY EMAIL, TELEPHONE AND WHATSAPP
If you contact us by email, telephone, or WhatsApp, we may process the information you provide in order to respond to your inquiry and communicate with you.
Depending on the communication method, this may include:
Name
Email address
Telephone number
WhatsApp number
Company information
Communication content
Date and time of communication
Other information you voluntarily provide
Where communication relates to a contract or pre-contractual measures, processing is based on Art. 6(1)(b) GDPR.
For general business communications, processing may be based on our legitimate interests pursuant to Art. 6(1)(f) GDPR.
Please note that where WhatsApp or another external communication service is used, personal data may also be processed by the respective service provider in accordance with that provider’s privacy terms.
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4. HOW DO WE PROCESS YOUR INFORMATION?
We may process personal information for the following purposes:
To operate and maintain our website
To respond to inquiries
To process business and project requests
To communicate with potential and existing customers
To communicate with suppliers, contractors, and business partners
To provide information regarding our engineering services
To initiate and perform contractual relationships
To provide customer and project support
To analyse website usage where permitted
To improve website functionality and user experience
To measure the effectiveness of marketing activities where permitted
To maintain the security and stability of our website
To prevent fraud, spam, misuse, and cyberattacks
To comply with legal and regulatory obligations
To establish, exercise, or defend legal claims
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5. WHAT LEGAL BASES DO WE RELY ON?
We process personal data only where a valid legal basis exists.
Consent – Art. 6(1)(a) GDPR
Where you have provided consent for a specific type of processing, we may process your personal information on the basis of that consent.
You may withdraw your consent at any time with effect for the future.
Contract and Pre-Contractual Measures – Art. 6(1)(b) GDPR
We may process personal information where processing is necessary to perform a contract or to take steps at your request before entering into a contract.
Legal Obligation – Art. 6(1)(c) GDPR
We may process personal information where necessary to comply with legal obligations applicable to Performax GmbH.
Legitimate Interests – Art. 6(1)(f) GDPR
We may process personal information where processing is necessary for our legitimate interests or those of a third party, provided that your interests, fundamental rights, and freedoms do not override those interests.
Our legitimate interests may include:
Operating a professional corporate website
Responding to business inquiries
Maintaining effective business communications
Ensuring website and IT security
Preventing fraud and misuse
Improving our services
Establishing, exercising, or defending legal claims
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6. SERVER LOG FILES AND WEBSITE HOSTING
When you visit our website, the website hosting provider may automatically collect and store information in server log files.
This information may include:
IP address
Browser type and version
Operating system
Referrer URL
Host name of the accessing device
Date and time of the server request
Requested page or resource
HTTP status code
This information may be necessary to ensure the functionality, stability, and security of the website and to detect and prevent technical attacks.
Processing may be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in providing a secure and technically reliable website.
Where our hosting provider processes personal information on our behalf, an appropriate data processing agreement is concluded where required under Art. 28 GDPR.
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7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies such as pixels, tags, and local storage technologies.
Cookies are small pieces of information stored on or accessed from your device when you visit a website.
Technically necessary cookies
Certain cookies may be required to:
Provide basic website functionality
Maintain website security
Store technical preferences
Remember language settings
Maintain consent preferences
Where legally permitted, technically necessary technologies may be used without separate consent.
Optional cookies
Analytics, advertising, marketing, and other non-essential technologies will only be activated where permitted by applicable law and, where required, after you have provided your consent.
Where consent is required, processing is based on Art. 6(1)(a) GDPR and the applicable provisions governing access to or storage of information on terminal equipment.
You can withdraw your consent at any time through the cookie settings available on our website.
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8. CONSENT MANAGEMENT
We use a consent management mechanism to obtain, manage, and document your choices regarding optional cookies and third-party technologies.
When you first visit our website, you may be given the option to:
Accept optional services
Reject optional services
Select individual categories
Change your preferences
Your consent preferences may be stored so that the website can remember your selection.
You may change or withdraw your consent at any time through the cookie settings on our website.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
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9. GOOGLE ANALYTICS
Our website may use Google Analytics, a web analytics service provided by Google.
Google Analytics helps us understand how visitors use our website and enables us to analyse and improve website performance, content, and usability.
Depending on the technical configuration, Google Analytics may process information including:
IP address
Browser and device information
Approximate location
Pages visited
Date and time of visits
Referring websites
Website interactions
Session and usage information
Technical identifiers
Google Analytics will only be activated where legally permitted and, where required, after you have provided your consent.
The legal basis for consent-based processing is Art. 6(1)(a) GDPR.
Data processed through Google services may be transferred to and processed in countries outside the European Economic Area, including the United States.
Where required, appropriate safeguards and legally recognised transfer mechanisms are used.
You may withdraw your consent at any time through our cookie settings.
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10. META PIXEL
Our website may use the Meta Pixel, a technology provided by Meta Platforms.
The Meta Pixel enables us to measure and understand how visitors interact with our website after viewing or clicking advertisements on platforms operated by Meta, including Facebook and Instagram.
Depending on your interaction with our website, the Meta Pixel may process information including:
IP address
Browser information
Device information
Pages visited
Website interactions
Referring URL
Conversion events
Technical identifiers
The information may be used to:
Measure advertising effectiveness
Analyse conversions
Optimise advertising campaigns
Create statistical reports
Improve marketing activities
Display more relevant advertising where permitted
The Meta Pixel will only be activated where legally permitted and, where required, after you have provided consent.
The legal basis is Art. 6(1)(a) GDPR.
Personal data may be processed outside the European Economic Area, including in the United States, subject to applicable legal safeguards.
You may withdraw your consent at any time through our cookie settings.
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11. GOOGLE MAPS
Our website may integrate Google Maps to display geographical information, locations, or interactive maps.
When Google Maps is activated, technical information may be transmitted to Google, including:
IP address
Browser information
Device information
Location information where available and permitted
Information regarding your interaction with the map
Where legally required, Google Maps will only be loaded after you have provided consent.
The legal basis for consent-based processing is Art. 6(1)(a) GDPR.
If you do not provide consent, Google Maps content may remain blocked and certain map functions may not be available.
Data may be processed outside the European Economic Area, including in the United States, subject to applicable safeguards.
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12. GOOGLE FONTS
Our website may use Google Fonts to ensure a consistent and visually appropriate presentation of fonts.
Where Google Fonts are hosted locally on our own website server, no connection to Google servers is required solely for displaying those fonts.
If Google Fonts are loaded directly from Google servers, your browser may establish a connection to Google. In this process, technical information such as your IP address and browser information may be transmitted.
Where consent is legally required for externally loaded fonts, the relevant content will only be activated after obtaining your consent.
The legal basis for consent-based processing is Art. 6(1)(a) GDPR.
Where technically possible, we may use locally hosted fonts in order to minimise the transfer of personal data to third parties.
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13. GOOGLE reCAPTCHA
Our website may use Google reCAPTCHA to protect contact forms and other website functions from spam, automated access, and misuse.
reCAPTCHA may analyse technical and behavioural information in order to determine whether an interaction is performed by a human visitor or an automated system.
Depending on the implementation, information processed may include:
IP address
Browser and device information
Operating system
Referrer URL
Date and duration of the visit
User interactions
Technical and behavioural information
Where consent is legally required for the particular implementation, reCAPTCHA will only be activated after consent has been obtained.
Where processing is based on consent, the legal basis is Art. 6(1)(a) GDPR.
Data may be processed by Google outside the European Economic Area, including in the United States, subject to applicable safeguards.
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14. WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION?
We do not sell personal information.
Personal information may be disclosed to third parties only where this is necessary, legally permitted, or required for providing our website and services.
Recipients may include:
Website hosting providers
IT service providers
Email and communication providers
Cloud and storage providers
Analytics providers
Advertising and marketing providers
Security service providers
Technical contractors
Professional advisers
Public authorities where required by law
Where external providers process personal data on our behalf, appropriate data processing agreements are concluded where required under Art. 28 GDPR.
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15. INTERNATIONAL DATA TRANSFERS
Certain service providers used on our website may process personal data outside the European Union or European Economic Area.
Where personal data is transferred to a third country, we take appropriate measures to ensure that the transfer complies with applicable data protection law.
Depending on the recipient and country, these safeguards may include:
An adequacy decision by the European Commission
Participation in a recognised data protection framework where applicable
Standard Contractual Clauses approved by the European Commission
Additional technical or organisational safeguards
Other legally recognised transfer mechanisms
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16. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only for as long as necessary for the purpose for which it was collected or as required by applicable law.
The retention period depends on factors including:
The purpose of processing
The nature of the information
Whether a contractual relationship exists
Applicable commercial and tax retention obligations
The need to establish, exercise, or defend legal claims
Technical and security requirements
Contact inquiries that do not result in a contractual relationship will generally be deleted once the inquiry has been fully resolved and no legal reason requires further retention.
Where statutory retention requirements apply, relevant data will be retained for the legally required period.
Consent information may be retained where necessary to demonstrate compliance with legal requirements.
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17. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organisational security measures designed to protect personal information against:
Unauthorised access
Unlawful processing
Accidental loss
Destruction
Alteration
Unauthorised disclosure
Our security measures are reviewed and adjusted where appropriate, taking into account the state of the art, implementation costs, the nature and scope of processing, and associated risks.
However, no method of electronic transmission or storage can guarantee absolute security.
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18. DO WE COLLECT INFORMATION FROM MINORS?
Our website and engineering services are primarily intended for companies, business partners, and professional users.
We do not knowingly collect personal information from children through our website.
If we become aware that personal information relating to a child has been collected without an appropriate legal basis, we will take appropriate steps to delete such information where required.
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19. WHAT ARE YOUR PRIVACY RIGHTS?
Subject to applicable legal requirements, you have the following rights under the GDPR:
Right of Access – Art. 15 GDPR
You may request information about whether we process personal data concerning you and, where applicable, obtain access to such data.
Right to Rectification – Art. 16 GDPR
You may request correction of inaccurate personal data and completion of incomplete information.
Right to Erasure – Art. 17 GDPR
You may request deletion of your personal data where the applicable legal requirements are met.
Right to Restriction of Processing – Art. 18 GDPR
You may request restriction of processing under certain circumstances.
Right to Data Portability – Art. 20 GDPR
Where the applicable requirements are met, you may receive personal data you have provided to us in a structured, commonly used, and machine-readable format or request its transmission to another controller.
Right to Object – Art. 21 GDPR
You may object to certain processing based on legitimate interests.
Right to Withdraw Consent – Art. 7(3) GDPR
Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, contact:
info@performax-gmbh.de
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20. RIGHT TO OBJECT
Where personal data is processed on the basis of Art. 6(1)(f) GDPR, you have the right to object to processing on grounds relating to your particular situation in accordance with Art. 21 GDPR.
Where personal data is processed for direct marketing purposes, you have the right to object at any time to processing for such marketing purposes.
If you object to processing for direct marketing, your personal data will no longer be processed for those purposes.
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21. RIGHT TO LODGE A COMPLAINT
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.
This right exists without prejudice to any other administrative or judicial remedy.
You may generally contact the supervisory authority responsible for your habitual residence, place of work, or the place of the alleged infringement.
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22. DO-NOT-TRACK FEATURES
Some browsers and devices provide “Do Not Track” or similar privacy signals.
Because there is currently no universally applicable technical standard governing all such signals, our website may not automatically respond to every Do-Not-Track setting.
Where legally required, your choices regarding optional tracking technologies are managed through the cookie consent mechanism available on our website.
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23. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to:
Our website
Our services
Technical infrastructure
Third-party providers
Data processing activities
Applicable legal requirements
The current version will be identified by the “Last updated” date displayed at the top of this Privacy Policy.
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24. HOW CAN YOU CONTACT US?
If you have questions regarding this Privacy Policy, the processing of your personal data, or your data protection rights, please contact:
PerformaX GmbH
Oberscheibenrain 8
78166 Donaueschingen
Germany
Managing Director:
Waldemar Maier
Phone:
+49 176 401 031 61
Email:
info@performax-gmbh.de
Commercial Register:
Register Court: Amtsgericht Freiburg
Commercial Register Number: HRB 73314
VAT Identification Number:
DE454833411
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25. HOW CAN YOU REQUEST ACCESS, CORRECTION OR DELETION?
Subject to applicable law, you may request:
Access to your personal data
Correction of inaccurate personal data
Deletion of personal data
Restriction of processing
Data portability
Withdrawal of consent
Objection to certain processing activities
To submit a request regarding your personal data, contact:
info@performax-gmbh.de
We may request reasonable information to verify your identity before responding to certain requests in order to protect personal data against unauthorised access.